Cookie Policy

Cookies are tiny text files stored by your browser when you visit a website. They’re used to remember things like whether you’re signed in, your preferences, and basic analytics. We also use “local storage” in a similar way, which works like cookies but lives only in your browser.

We group cookies into four categories. Only category #1 is strictly required to use the site.

1. Strictly necessary

• Authentication and session cookies set by our identity provider so you can sign in and stay signed in.
• A small CSRF token to protect form submissions from cross-site request forgery.
• Load-balancing cookies set by our hosting provider to route your traffic consistently.

2. Functional

• Remembering your preferences in the dashboard (e.g., last-selected layout, theme).
• Storing a flag so you only see onboarding tips once.

3. Analytics

• Aggregated, anonymized usage data so we can see which pages and features are working well. We do not build behavioral profiles or sell this data.
• If/when an analytics tool is integrated, it will be listed here with a clear opt-out.

4. Marketing

• Not currently used. If we ever add marketing/retargeting cookies, this page will be updated and a cookie banner will let you opt in.

Some cookies are set by services we use to run Reviews Zen. These third parties have their own privacy policies:

• Our authentication provider (sign-in)
• Our hosting provider (performance and reliability)
• Our payment processor on checkout pages (fraud prevention)

We don’t embed advertising trackers or social-media pixels on the marketing site.

You can control cookies in several ways:

• Browser settings. All major browsers let you block or delete cookies. Note that blocking strictly necessary cookies will prevent you from signing in.
• Sign out. Signing out of Reviews Zen clears your session cookies.
• Private / incognito mode. Most cookies are deleted when you close the window.

For browser-specific instructions, see: Chrome, Firefox, Safari, Edge.

We respect the spirit of Do Not Track. Because Reviews Zen doesn’t use behavioral advertising or third-party tracking pixels, there’s nothing extra to opt out of beyond the standard browser controls above.

As we add features (or add/remove third-party services), the cookie list above may change. We’ll update the “Last updated” date and, for material changes, notify you in-app.